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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mitchell Rexford

Mitchell Rexford

April 13, 2026

5  out of  5
rating by Mitchell Rexford
"Great to work with!"
We responded:
"We truly appreciate your fantastic review and the 5 stars! Your support means the world to us. Thanks for being such a valued customer!"
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Adam Germano

April 6, 2026

5  out of  5
rating by Adam Germano
"10 out of 10 customer service. Himani was super friendly and professional, she broke down everything and explained everything perfectly for me on my home insurance and auto. Highly recommend for anybody looking to get, switch or looking for options on insurance 100%."
We responded:
"Thank you so much for your kind words and positive feedback, Adam! We’re thrilled to hear that Himani provided you with excellent service and clear explanations for your home and auto insurance. Your recommendation means a lot to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out! -Brad Sweet "
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Ekrem Berbatovci

April 6, 2026

5  out of  5
rating by Ekrem Berbatovci
"Brad was extremely help6in figuring out insurance polic i am m not super knowledge about it, but Brad walked me through everything and make sure I was informed on all insurance policies.Grear guy. He will go an extra mile to help me out!"
We responded:
"Hi Ekrem, Thank you so much for your wonderful 5-star review! We're glad Brad could help you navigate your motorcycle insurance and ensure you felt informed every step of the way. It's great to hear he went the extra mile for you—that’s exactly the kind of service we strive to provide. We truly appreciate your feedback and look forward to assisting you again with your motorcycle insurance or any other needs! -Brad Sweet "
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Caprice Hibbler

April 3, 2026

5  out of  5
rating by Caprice Hibbler
"Brad Sweet and his team are absolutely amazing! Every question I have is answered quickly! I need something they are on it! If you need insurance definitely go to Brad Sweet and Team"
We responded:
"Hi Caprice, Thank you so much for your amazing review! I’m so glad that our office been able to answer all your questions quickly and get you what you need. We truly appreciate your business and your trust in us. It means a lot to me to know you feel confident recommending us for insurance. We’re always here to help whenever you need us! Thanks again for your support! Best, Brad Sweet "
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Ryan Foley

April 3, 2026

5  out of  5
rating by Ryan Foley
"this agency rose up while some competitors failed. not the cheapest but the above and beyond service puts me at ease that the fam will be in good hands based on this life policy."
We responded:
"Thank you so much for your kind words and trust in our agency. We’re committed to providing above-and-beyond service because we truly care about the well-being of your family. It means a lot to hear that our life insurance policy has put you at ease knowing your family will be in good hands. If you ever have any questions or need assistance with your life insurance or any other services, please don’t hesitate to reach out. We’re here for you. - Brad Sweet "
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Gauri Pradip

April 2, 2026

5  out of  5
rating by Gauri Pradip
"I would like to sincerely thank Himani for her prompt and highly professional service. She guided us through every step with clarity, making the entire process smooth and easy to follow. I would highly recommend this agency to anyone seeking reliable and efficient support!"
We responded:
"Thank you so much for your thoughtful feedback! I’m happy to hear that you found the process smooth and the guidance clear. It was a pleasure assisting you, and your recommendation means a lot to me and the agency. Please don’t hesitate to reach out if you need any further support! -Brad"
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Erica Bowles

March 31, 2026

5  out of  5
rating by Erica Bowles
"Wonderful office! Always able to assist and in a timely manner when they are needed. Thank you for everything."
We responded:
"Thank you so much, Erica! We're truly grateful for your kind words and are delighted to hear that our office was able to assist you promptly and effectively. Providing timely and helpful support is always our top priority, and knowing that we’ve made a positive difference means a lot to us. Please remember that we’re always here whenever you need anything, so don’t hesitate to reach out. Thanks again for your trust and support! "
Profile photo of Denise Drobnick

Denise Drobnick

March 26, 2026

5  out of  5
rating by Denise Drobnick
"Brad and staff are the best! He truly cares about his customers. Highly recommend this office if you prefer to deal with good humans 😊 and you like personalized service."
We responded:
"Thank you so much, Denise, for your wonderful review! Brad and the entire team truly appreciate your kind words. We’re committed to providing personalized service and genuinely caring for our customers. It means a lot to know that our efforts are making a difference. We look forward to continuing to serve you!"
Profile photo of Chris Lafirst

Chris Lafirst

March 26, 2026

5  out of  5
rating by Chris Lafirst
"they are good to work with if I need anything they would help me"
We responded:
"Thank you so much, CJ, for your kind words! We're glad to hear that you find us helpful and easy to work with. Please don't hesitate to reach out if you need anything else — we're always here to assist you!"
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Beth Robinson

March 26, 2026

5  out of  5
rating by Beth Robinson
"Brad an team go out of their way to help you."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we were able to provide you with helpful service at a reasonable price. Whether it’s renter’s insurance, or general liability insurance, we’re dedicated to finding the best coverage to meet your needs. Your satisfaction is our top priority, and we’re always here to assist you with any insurance questions or concerns. Thanks again for choosing us! "
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ken grimsley

March 26, 2026

5  out of  5
rating by ken grimsley
"Brad office is great for me he is good with the people"
We responded:
"Thank you for your kind feedback! We’re glad to hear that our office has been a great fit for you and that he provides such a positive experience. Building strong relationships with our clients is very important to us. Please don’t hesitate to reach out if you ever need any assistance!"
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AS

March 25, 2026

5  out of  5
rating by AS
"I switched to State Farm for car insurance a few years ago and I’ve been pleased with them and the price of my premium since switching. I recently added homeowners insurance to my policy , my contact in the office was Himani. She was very knowledgeable, professional and helpful. She made adding the home insurance to my policy an easy process and the premium she quoted me was affordable as well."
We responded:
"Thank you so much for your kind words and for trusting State Farm with both your auto and homeowners insurance! We truly appreciate your continued support over the years. I’m especially glad to hear that Himani was able to make the process of adding your homeowners policy smooth and stress-free. Providing knowledgeable, professional, and efficient service is exactly what we strive for every day. If you ever need anything or have questions down the road, please don’t hesitate to reach out—we’re always here to help! "
Profile photo of Rusty Smith

Rusty Smith

March 22, 2026

5  out of  5
rating by Rusty Smith
"Great group of people to work along with very knowledgeable highly recommend them for your insurance needs!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with our team. Providing knowledgeable and reliable service is our top priority, and we truly appreciate your recommendation. If you ever need anything else, we're here to help with Auto, Home, Life, Banking, and Health Insurance products!"
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Alicen p

March 14, 2026

5  out of  5
rating by Alicen p
"Stress free insurance, fast friendly service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a stress-free experience with our fast and friendly service. We're here whenever you need us!"
Profile photo of Kath Allen

Kath Allen

January 13, 2026

5  out of  5
rating by Kath Allen
"Brad and his team are the best amazing I’ve always got help"
We responded:
"Kathlene, thank you so much! it means a lot to hear your kind words! "
Profile photo of kathlene allen

kathlene allen

January 13, 2026

5  out of  5
rating by kathlene allen
"Brad and his team are amazing if you need reliable sources he us it"
We responded:
"Kathlene, thank you so much! Our team is top notch! "
Profile photo of David Loomis

David Loomis

December 3, 2025

5  out of  5
rating by David Loomis
"Himani was friendly, knowledgeable and ready to help! Highly recommend!"
We responded:
"Thank you so much David for the 5 star review! Himani is a great asset to our office with her knowledge around Auto, Fire, Life, and Health Insurance."
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David

November 3, 2025

5  out of  5
rating by David
"Brad has always been responsive to our needs, even when the request is complicated or difficult. He and his team help to keep support quick and local. Nothing beats having a good agent on your side!"
We responded:
"David, thank you so much for your kind words! A local agent is more important than people realize, and we are so happy it has benefitted you so far. We are always here if you need us! Thanks again! "
Profile photo of Eric Miller

Eric Miller

October 31, 2025

5  out of  5
rating by Eric Miller
"Brad and his team always do their best to help with any issue/question I may have. Specifically, Brad helped me out with business insurance questions that I needed to be educated on. He took his time to educate me and send me in the right direction. Thanks again Brad!"
We responded:
"Eric, thank you so much for the review! We are always happy to help with any questions you may have. "
Profile photo of Marena Graham

Marena Graham

June 25, 2025

5  out of  5
rating by Marena Graham
"Working with Brad has been an absolute pleasure from start to finish. He took the time to really understand my needs and explain all my options clearly, without any pressure. His professionalism, responsiveness, and attention to detail gave me complete confidence that I was making the right choices. Whether you're looking for home, auto, or life insurance, Brad makes the whole process smooth and stress-free. It’s rare to find someone so knowledgeable and genuinely caring—highly recommend!"
We responded:
"Marena, happy to review your policies!! Thank you for your kind words!!"
Profile photo of Mia Martina

Mia Martina

June 25, 2025

5  out of  5
rating by Mia Martina
"I had a great experience working with Brad. He was considerate of my time & budget. I really appreciated their professionalism, prompt communication, and honest advice. It’s clear they genuinely care about their clients. Highly recommend!"
We responded:
"Thank you Mia! Happy to help!"
Profile photo of Chiara Terranova

Chiara Terranova

June 25, 2025

5  out of  5
rating by Chiara Terranova
"Brad is awesome! He helped me save so much money on my insursnce vs. the other companies in Syracuse. Thank you again!"
We responded:
"We try our best to save you as much as possible!! "
Profile photo of Edan Perry

Edan Perry

June 25, 2025

5  out of  5
rating by Edan Perry
"When I had a question he was able to answer it in the exact way that I needed. He also carried himself with a friendly professional demeanor. I would recommend him highly to anyone in need of insurance services."
We responded:
"Thank you so much Edan! "
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Kennedy Baker

June 25, 2025

5  out of  5
rating by Kennedy Baker
"Brad is the absolute best agent I have ever come across! He is extremely professional and explained things in a way I could understand them. I have saved probably hundreds of dollars because of Brad. My whole family goes to him now!!!"
We responded:
"Like a good neighbor, Brad Sweet State Farm is there! "
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Jimmy Richardson

June 25, 2025

5  out of  5
rating by Jimmy Richardson
"Had a great time with this agent. Super nice and well rounded guy. Seems to really know what he’s doing. Overall very reachable and one of the best agents I talked to. Helped my family and I. Thank you."
We responded:
"Thank you Jimmy, we appreciate your business! "