Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marena Graham

Marena Graham

June 25, 2025

5  out of  5
rating by Marena Graham
"Working with Brad has been an absolute pleasure from start to finish. He took the time to really understand my needs and explain all my options clearly, without any pressure. His professionalism, responsiveness, and attention to detail gave me complete confidence that I was making the right choices. Whether you're looking for home, auto, or life insurance, Brad makes the whole process smooth and stress-free. It’s rare to find someone so knowledgeable and genuinely caring—highly recommend!"
We responded:
"Marena, happy to review your policies!! Thank you for your kind words!!"
Profile photo of Mia Martina

Mia Martina

June 25, 2025

5  out of  5
rating by Mia Martina
"I had a great experience working with Brad. He was considerate of my time & budget. I really appreciated their professionalism, prompt communication, and honest advice. It’s clear they genuinely care about their clients. Highly recommend!"
We responded:
"Thank you Mia! Happy to help!"
Profile photo of Chiara Terranova

Chiara Terranova

June 25, 2025

5  out of  5
rating by Chiara Terranova
"Brad is awesome! He helped me save so much money on my insursnce vs. the other companies in Syracuse. Thank you again!"
We responded:
"We try our best to save you as much as possible!! "
Profile photo of Edan Perry

Edan Perry

June 25, 2025

5  out of  5
rating by Edan Perry
"When I had a question he was able to answer it in the exact way that I needed. He also carried himself with a friendly professional demeanor. I would recommend him highly to anyone in need of insurance services."
We responded:
"Thank you so much Edan! "
Profile photo of Kennedy Baker

Kennedy Baker

June 25, 2025

5  out of  5
rating by Kennedy Baker
"Brad is the absolute best agent I have ever come across! He is extremely professional and explained things in a way I could understand them. I have saved probably hundreds of dollars because of Brad. My whole family goes to him now!!!"
We responded:
"Like a good neighbor, Brad Sweet State Farm is there! "
Profile photo of Jimmy Richardson

Jimmy Richardson

June 25, 2025

5  out of  5
rating by Jimmy Richardson
"Had a great time with this agent. Super nice and well rounded guy. Seems to really know what he’s doing. Overall very reachable and one of the best agents I talked to. Helped my family and I. Thank you."
We responded:
"Thank you Jimmy, we appreciate your business! "
Profile photo of Hayley Clark5678

Hayley Clark5678

June 25, 2025

5  out of  5
rating by Hayley Clark5678
"GREAT GUY! Really helped me out when I was stuck in a pickle with insurance. Probably the best agent I’ve come across."
We responded:
"Thank you Hayley, always happy to help! "
Profile photo of jonathan urban

jonathan urban

June 24, 2025

1  out of  5
rating by jonathan urban
"Absolute garbage of an insurance agent. Brads office reached out to me two months ago about switching to them because they could offer better rates. After eventually agreeing and and going through the hassle of that, less than 2 months later i was contacted and told my insurance was being cancelled. Was told it would be taken care of, was not and now they are canceling my policy TOMORROW and leaving me with no car insurance. Horrible business"
We responded:
"Jonathan, I apologize things did not work out. Please give us a call if you'd like to discuss this. -Brad Sweet State Farm Agent"
Profile photo of Sydney Hewit

Sydney Hewit

January 4, 2025

5  out of  5
rating by Sydney Hewit
"Himani was so personable and kind. Service is amazing."
We responded:
"Thank you Sydney! "
Profile photo of Logan LaTray

Logan LaTray

September 22, 2024

5  out of  5
rating by Logan LaTray
"Brad helped me out of a tough spot when I needed him most. He and his team are super professional and willing to go above and beyond for their clients!"
We responded:
"Thank you Logan! So glad we could help you!"
Profile photo of Andrew Desso

Andrew Desso

September 22, 2024

5  out of  5
rating by Andrew Desso
"Very reliable"
Profile photo of Laxmi Chamlagai

Laxmi Chamlagai

July 31, 2024

5  out of  5
rating by Laxmi Chamlagai
"The customer service was amazing and they handled everything very quickly."
We responded:
"Thank you so much! I am so gad we could help you today!"
Profile photo of Dale Stocks Jr

Dale Stocks Jr

July 12, 2024

5  out of  5
rating by Dale Stocks Jr
"I have been with State Farm for nearly 10 years. The level of service I received from another agent didn’t even come close to the level of professionalism, patience, courtesy and knowledge as is shown expressed through Brad’s office. His staff are always pleasant and eager to greet you with smiles on their faces and hands out to shake. His office is up to date, clean and very presentable. Everyone has a great personality and are willing to take time to talk to you as a person and not just a customer or a number. To them, anyone with State Farm policy through his office gets treated as if they are family, very warmly and welcoming. I won’t leave State Farm as long as Brad is an agent for them. I’m very satisfied with the service I get through his office. He and his staff deserve more than 5 stars."
We responded:
"Thank you so much Dale! It means a lot!!"
Profile photo of Kimberly Damon

Kimberly Damon

May 23, 2024

5  out of  5
rating by Kimberly Damon
"Brad from State Farm is top notch! He made sorting out my insurance needs a breeze! Give him a call!"
Profile photo of Sierra Damon

Sierra Damon

May 23, 2024

5  out of  5
rating by Sierra Damon
"Very responsive and helpful team, can’t recommend enough!"
We responded:
"Thank you so much Sierra!"
Profile photo of Eric Sweet

Eric Sweet

March 21, 2024

5  out of  5
rating by Eric Sweet
"I am incredibly impressed by this team and the work they do. They are knowledgeable and will do anything to help you!!"
We responded:
"Thank you Eric!! Always happy to help!"
Profile photo of G Galloway

G Galloway

January 25, 2024

5  out of  5
rating by G Galloway
"Called with an issue about hot water heater. Problem hasn’t been solved yet (will update when it is). But the reps here went above and beyond to help and communicate with me. Definitely recommend!"
We responded:
"Thank you so much for the kind words! "
Profile photo of M J

M J

January 24, 2024

5  out of  5
rating by M J
"I had the pleasure of working with Brendan Bantel at State Farm. Prompt and respectful service. Brendan went above and beyond with my very different and unique insurance problem (international driver). I would recommend anyone looking for auto insurance in NY to come here 1st."
We responded:
"Thank you so much MJ! We appreciate your business, and Brenden also says thank you!! "
Profile photo of Himani D Shaker

Himani D Shaker

January 24, 2024

5  out of  5
rating by Himani D Shaker
"Brad Sweet State Farm goes above and beyond for their customers!! I’m very confident that my insurance needs are in the best of hands."
We responded:
"Thank you Himani, we appreciate your review! "
Profile photo of Andrew Rainbow

Andrew Rainbow

November 14, 2023

5  out of  5
rating by Andrew Rainbow
"I've had nothing but an amazing experience through State farm insurance. I've had a few problems in the last year with my vehicle and Brad sweet has helped me through every step of the way and made the process effortless and painless. I really do appreciate all the help I've gotten from the folks at State farm."
We responded:
"Thank you Andrew!! We appreciate your business!!"
Profile photo of Steven Farley

Steven Farley

August 25, 2023

5  out of  5
rating by Steven Farley
"I had a problem with ppwk that DMV messed up . It was their problem . Brad told me how to approach them and now it’s taken care of .. Thanks Brad !!!! Your the man !!!!"
We responded:
"Thank you Steven! Always happy to help!!"
Profile photo of Michael D'Amato

Michael D'Amato

May 24, 2023

5  out of  5
rating by Michael D'Amato
"Excellent service across the entire team, keep up the great work!"
We responded:
"Thanks Mike, you are the best! "
Profile photo of Cora Davidson

Cora Davidson

May 23, 2023

5  out of  5
rating by Cora Davidson
"Very nice experience. Brenden is personable and helpful"
We responded:
"Thank you so much Cora -Brenden"
Profile photo of Sue Levan

Sue Levan

May 23, 2023

5  out of  5
rating by Sue Levan
"Excellent service!"
Profile photo of Sydney Goldberg

Sydney Goldberg

May 23, 2023

5  out of  5
rating by Sydney Goldberg
"Really helpful people, specifically spoke to Brenden and he was very knowledgable and enthusiastic and overall helpful!"
We responded:
"Thanks Sydney!!! "